Call us! We’ll chat about your products and services & how to create the best user experience for your customers. We’ll go over questions about pricing, how the bot works, and timelines.
We map the conversation flows around your services. Then script the bot, and determine which action to trigger when a user submits a request. This process takes 1-2 weeks and is vital to project success. Once you approve we move on to the next phase.
Our team begins work on coding and using machine learning to understand the conversations your users will have with your company. We train the model, based on your chat transcripts and use case which will use the power the Artificial Intelligence to get you the best results!
4. Quality Assurance
Our Quality Assurance team runs tests to make sure your bot meets your needs. You get to take it for a test drive!
This is where everthing comes together. We will integrate & set it up so your customers can enjoy! We call it the Robot Rollout. It’s time to celebrate!
6. Support & Analytics
After delivery, we will monitor and send you analytics on the usage. We will continue improving and adding value with new releases and upgrades.